While frequenting the fiverr.com forum (forum.fiverr.com) I’ve come across the same topics again and again, and that topic is the buyer requests. How do you as a seller get more sales through the integrated “job post-it” board that fiverr has? In this post I set out to give you some tips on how to better approach your client to secure that sale. Join Me.
What is a Buyer Request?
If you frequent fiverr, then you are familiar with the buyer request page, but if you’re not then this is what it is; Fiverr has a page where buyers can post their projects description and requirements and wait for sellers to contact them. After which they choose someone to fulfill their project and on it goes.
Why use the Buyer Request Page?
If used correctly, you can get a lot of recurring and great clientele from here.
*Sellers, you answer to requests, you don’t peddle your services on this page.*
How to Use the Buyer Request Pages?
To use the buyer request page efficiently and secure more clients you must understand the concept of consultant. When you reach out to clients and create a plan to HELP them achieve their project within your rules, skill-sets, and prices, you are no longer a freelancer. You are now a consultant. To help this client you need to pay specific attention to their needs, and you can only know their needs when you ask them questions. This is the only way to efficiently get clients on the Buyer Page.
What questions should I be asking?
Before you start asking questions, you need to first analyze the information your client has given you, this will include
- Brief information of the project
With this three bits of information you will create your questions. Having a basic idea of what your services entail, (estimated timelines, budgets, and processes) will help you better flesh out your questions. If the needs of the clients fall outside of your data. You will begin asking questions about those problem areas, to better help them.
- Ex. If you charge $50 for a project, but your client only has a $25. Politely ask them why they have such a low budget?
Most of the times, clients just don’t know what something costs, if that’s the answer you can educate them in your processes, prices and land yourself a client.
In other cases, they simply don’t have the money. This is not reason enough to miss-out on your help. When met with this type of client, you can brainstorm ideas of how to help them, while still getting a good R.O.I this can be something like, giving them stickers to pass out to their clients (free advertising), an adjustment on the deposit and final payment or even a bulk discount. (talk to your clients, get to know them better.)
Some questions to ask?
With all of this in mind, and your new perspective as a consultant here are some possible questions to start asking your clients.
- What is your budget?
- What is your timeline?
- What is your target audience?
- Have you done work like this before?
- Do you have visual examples of what you’ve textually described?
- What is the core message of this project?
- How are you marketing this project?
- Does your project have any special format needs? (printing and display)
- Do you have a social media presence?
- What does your business stand for?
- Are you afraid anything might go wrong in this project? If so, what?
- Is there anything you feel needs to be a part of this art services experience? (traditional sketches, prints, video updates, phone calls, etc…)
We hope these questions help you grow your business and get tons of new business through the buyer requests fiverr platform.
Goodluck and let us know what you think down on the comment section below ❤